Setting Up a Home Phone Line in Spain

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See also: Madrid Restaurant Menus

Setting up home phone service in Spain

Some of the main home phone service providers in Spain are:

Jazztel    Ono    Orange    Tele2    Telefónica

 

What to know about getting a fixed phone line in Spain

It is usually quite expensive to set up home phone service in Spain – sometimes €200 or more – so it’s best to wait for an offer. You can usually find deals offering reduced or no cost for the initial set-up. Look for ofertas saying “Alta gratis” to avoid this initial cost.

The monthly rate for fixed lines does not include IVA (tax).

Be sure to check if there is a penalty for canceling your service before one year or for transferring to a different provider.

In Spain, you pay a monthly fee for maintaining the line (I pay about €13 plus IVA).

Most telephone companies in Spain offer international plans that let you pay a set amount each month for 30 minutes of international calls each day (as an example; minutes per day may vary).

Most Spanish home phone lines include free calls to any fixed line in Spain if the phone service is bundled with Internet or cable services. With these plans, you only pay for calls to cell phones, informational lines, and numbers outside Spain.

 

Useful tips on making calls in Spain

You can easily identify mobile phone and fixed line numbers in Spain. Any number beginning with 6 is a cell phone number (e.g., 655111222). A number beginning with 9 is a fixed line (e.g., 911222333) EXCEPT numbers beginning with 900 (toll-free), 901 (charged as a local call from anywhere in Spain), 902 (more expensive than a local call, usually for customer service), and 906 (very expensive – used for calls to psychic hotlines, erotic lines, etc.).

When telling someone your phone number, it’s normal to say the first three digits individually and then work in groups of two. For example, the number 655.11.12.22 could be “seis cinco cinco, uno uno, uno dos, dos dos” or “seis cinco cinco, once, doce, veintidós”. You can also give the first three digits as a single digit followed by a double-digit number, such as “seis cincuenta y cinco”.

Some businesses eliminate the first one or two digits of their phone number in advertisements. For example, 91 is a prefix for fixed lines in Madrid, so you may see a number in Madrid listed as 822.22.22 that is in fact 918.22.22.22.

 

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cell phone/mobile phone -- international calls -- internet -- mail

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