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Guide for Expats in Spain Learning the Language in Spain
Guide for traveling in Spain Health Care for Tourists in Spain
See also: Madrid Restaurant Menus
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EMERGENCY NUMBERS AND OTHER IMPORTANT PHONE NUMBERS IN SPAINThe numbers listed below are general and should work from anywhere in Spain. Most provinces or big cities have additional numbers that you can use to call their local police, ambulance services, etc.
112 EMERGENCY: POLICE, FIRE, AMBULANCE If at all possible, find a Spanish speaker to make the call for you, since they may not have an English speaker available. (And even if they do, their level of English may not be that good.)
The 112 number works throughout Spain. If your friends or family outside of Spain need to reach the emergency services in Spain, they can dial the international access code + 34 + 112.
Some useful phrases, in case there are no Spanish speakers around:
¡Necesito una ambulancia! = I need an ambulance!
¡Me han robado! = I’ve been robbed!
¡Me han atracado! = I’ve been attacked!
¡Mi piso está ardiendo! = My apartment is on fire!
Vivo en… = I live at…
Estoy en la calle X, número X…. = I’m on X street, number X…
091 or 092 NON- EMERGENCY: POLICE (POLICÍA) If you need to contact the Spanish police about a crime or problem that does not pose an immediate threat (e.g., the neighbors are making too much noise at 3 a.m.), call the non-emergency number.
To report a crime or misdemeanor, use one of the following phrases:
Quiero hacer una denuncia. = I’d like to make a report.
Quiero denunciar un crimen. = I’d like to report a crime.
Quiero denunciar un delito. = I’d like to report a misdemeanor.
080 FIREFIGHTERS (BOMBEROS) If you need to contact the fire department in Spain about a non-emergency, use the 080 number or the 112 number.
061 AMBULANCE (AMBULANCIA) If you need an ambulance in Spain, you can use the 061 number or the 112 number.
EMERGENCY CONSULAR SERVICES You may obtain emergency consular services from your home country through its main embassy in Spain. (Non-emergency consular services can usually be obtained at any embassy or consulate in Spain.) Your embassy may be able to provide you with financial assistance or help you obtain money from home, and they may also assist you in finding English-speaking doctors or arranging for emergency transport back to your home country (among other things).
Here are the contact numbers for the main embassies of Australia, Canada, Ireland, the United Kingdom, and the United States in Spain. Some have a message service after hours – leave a message and the duty officer will return your call.
American Embassy in Madrid 91 587 22 40 (during working hours) After hours emergency: 91 587 22 00
Australian Embassy in Madrid 91 353 66 00 24/7 emergency number: 900 996 199
British Embassy in Madrid 91 524 97 00 (during working hours and after hours)
Canadian Embassy Madrid: 91 423 32 50 Barcelona (consulate): 93 204 27 00 Málaga (consulate): 95 222 33 46 24/7 emergency number (in Ottawa; you can call collect): 1 613 996 8885
Irish Embassy in Madrid 91 436 40 93 (during working hours and after hours)
New Zealand Embassy in Madrid 91 523 02 26 (during working hours)
South African Embassy in Madrid 91 436 37 80 (during working hours)
900 100 009 VIOLENCE AGAINST WOMEN/DOMESTIC VIOLENCE (MALOS TRATOS) If you are the victim of domestic violence in Spain, you can call the police or call the Comisión para la investigación de malos tratos a mujeres at the above number (from 9 a.m. to 9 p.m.). They provide free emergency consultations for battered women.
CREDIT CARD THEFT To report lost or stolen credit cards in Spain, you can call the following numbers: American Express 902 37 56 37
Diner’s Club 902 40 11 12
Discover (U.S. number for calls from outside the U.S.): 1-801-902-3100
JCB Toll free number: 900 314 027 Madrid service center: 91 540 09 10
Mastercard 900 971 231
Visa 900 99 11 24
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